A Seismic Shift: Telehealth Usage During COVID-19—and How it Will Shape the Future of Healthcare

October 8, 2020 by Christen Aldrich

Filed under COVID-19 for Employers, COVID-19 for the Workforce, Telehealth

Last modified October 9, 2020

This is a a transformative moment in modern healthcare, as everyone continues to grapple with the impact of COVID-19. While there are many lessons learned from the pandemic, the role of virtual care in sustaining hospitals and clinics when in-person care was not an option cannot be overstated. By all accounts, COVID-19 has created a momentous inflection point for virtual care and will have critical implications for how health systems think about their telehealth strategy moving forward.

Before health systems can think strategically about growing their virtual care programs, it’s important to understand what happened during the pandemic and how it changed consumer and physician perceptions of virtual care.

Amwell, a telemedicine technology solutions company, recently administered two surveys focused on consumer and provider sentiments toward telehealth. In a webinar on October 19, 2020 from 1:00 to 2:00 p.m. EST Mary Modahl, Chief Marketing Officer at Amwell, will discuss the results of these surveys. She will also look further into:

  • How COVID-19 has accelerated hybrid care models that combine in-person and virtual care
  • How reimbursement uncertainty could inhibit the growth of virtual care
  • The importance of usability in provider and consumer adoption of telehealth technology
  • How consumer access to virtual care and the know-how to leverage it remain highly uneven
  • Strategic decisions health systems can make to influence the future direction of virtual care

Learn more about this webinar and register here.

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