COVID-19 Telehealth Coding and Billing – Practice Management Tips from ACP

March 25, 2020 by Mandy Qualls

Filed under COVID-19 for Employers, For Employers, Regulations, Telehealth

Last modified March 30, 2020

The American College of Physicians (ACP) has provided coding and billing telehealth practice management tips.

In order to mitigate exposure of patients who are sick or at-risk due to other conditions, as well as protect the healthcare workers and community, practices are strongly encouraged to use telehealth whenever possible and to consider establishing protocols and procedures for use by practice staff and clinicians.  Now in a full state of emergency, many Medicare restrictions related to telehealth have been lifted.  Patients can be at home and non-HIPAA compliant technology is allowed. There is no cost sharing for COVID-19 testing. In addition, to encourage use by patients, Medicare is allowing practices to waive cost sharing (copays and deductibles) for all telehealth services.  At this time, CMS does not reimburse for telephone calls (99441-99443).

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