Doctors Struggle to Get Paid for Telehealth Visits

April 18, 2020 by Mandy Qualls

Filed under For Employers, Telehealth

Last modified April 18, 2020

As COVID-19 has forced more physicians into telemedicine visits, getting paid has been a struggle, providers told MedPage Today.

Telehealth reimbursement during the COVID-19 pandemic has increased rapidly compared with its previously slow uptake, but providers say they’re not being paid to the extent they are being promised — or anywhere close to the amounts they made with in-person visits. That’s partially due to a lack of clear information and inconsistent policies across the country’s patchwork of insurance plans.

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