Keeping Patients Calm During the Pandemic

June 2, 2020 by Christen Aldrich

Filed under COVID-19 for Employers, COVID-19 for the Workforce, Engagement & Morale

Last modified June 3, 2020

Judi Kuric, DNP, a nurse practitioner and academic coordinator for Walden University’s MSN Gerontology Acute Care NP program in Minneapolis, offers nurses strategies in this article for about keeping patients as calm as possible. These approaches are especially important during a time when visitors are not allowed at most hospitals and healthcare facilities.

One of the easiest things Kuric suggests is simply keeping patients informed about their status and treatment plan. “Clear, simple, and individualized information will help allay a patient’s fears.” She also advises nurses to not repeatedly check a patient’s vital signs, as it can increase stress. Kuric encourages to counteract this by providing reassurance on their physical status, as well as giving feedback when their status is stable or better. If a patient’s physical status is worse, help them understand the plan for improvement. “Open, honest, and calm communication is always best. A patient’s imagination can add to the fears about complications or outcomes that may not apply to them. Engage patients in discussions about their fears and try to address each one.”

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